You can update your personal details, shipping address, and payment method directly in the Belle Patient Portal. Log in, click the person icon in the top right, and go to Manage Account.
STEP-BY-STEP: UPDATE YOUR ADDRESS OR PAYMENT METHOD
Log in at portal.joinbelle.com
Click the person icon in the top right corner, then select "Manage Account"
To update your address or payment: click "Billing & Shipping", edit the details, and save
To update your email or phone: click "Edit Information" under Profile, make your changes, and save. To update your payment details:
Click Edit next to your current payment method.
Enter your updated card information.
Save your changes.
If you need to remove an old payment method:
Click the delete icon next to the outdated card.
Add a new payment method by selecting Add New and entering the required details.
Important: If you have an order currently processing, message the support team immediately so they can ensure it ships to the correct address.
You can also update: Health records (including weight) and basic personal details.
Why keeping info updated matters: Accurate information ensures your medication arrives on time, prevents billing issues, and keeps your provider's contact details current. Always double-check your payment details for accuracy before saving changes.
Keep your payment methods up to date to avoid interruptions in medication delivery.
Contact your bank if you suspect any issues with your card or account.