When you switch your subscription plan (for example, from a 1-month to a 3-month or 6-month plan), the change may not appear in your account or portal immediately. Plan updates are synced with your next shipment, so the new plan details will show up after your next order is generated.
Why this happens: Account updates are synchronized with shipping schedules to make sure inventory, billing, and subscription preferences all align correctly. Until your next shipment processes, your account will continue to display the previous plan details.
What to do if the change still doesn't show:
Verify whether your most recent shipment has been processed
Check your order history in the portal to confirm the schedule update
If the issue persists after your next shipment, contact support