Proper storage and handling of your NAD+ injection helps ensure the medication stays safe and effective throughout your treatment. Please follow the guidelines below carefully.
Refrigeration:
Keep your NAD+ vial refrigerated at all times (between 36°F–46°F / 2°C–8°C).
Do not freeze. Freezing can damage the medication and make it unsafe to use.
Store the vial upright in its original packaging when possible.
Keep away from the back of the refrigerator where temperatures may be colder.
Handling before injection:
Remove the vial from the refrigerator and allow it to come to room temperature for 5–10 minutes before injecting. This can help reduce discomfort at the injection site.
Inspect the solution before each use. It should be clear and colorless. Do not use if you notice cloudiness, discoloration, or particles.
Wipe the rubber stopper with an alcohol swab before drawing your dose.
Never shake the vial — gently swirl if needed.
Temperature exposure during shipping:
Your NAD+ is shipped with temperature-controlled packaging to keep it cool in transit.
Upon delivery, transfer your vial to the refrigerator as soon as possible.
If you believe your medication was exposed to excessive heat or was left unrefrigerated for an extended period, contact our Patient Success team before using it.
What to avoid:
Do not leave the vial out at room temperature for extended periods.
Keep out of direct sunlight and away from heat sources.
Do not store in the bathroom or other warm, humid areas.
Keep out of reach of children and pets.
Safe disposal:
Dispose of used needles and syringes in a sharps container. Do not place loose needles in household trash.
Once a vial is empty, dispose of it according to your local medication disposal guidelines.
Many pharmacies offer free sharps disposal — check with your local pharmacy for options.
If you have any questions about your medication or are unsure whether it has been stored correctly, please reach out to our Patient Success team before using it.