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Why does my medication look different between shipments?

It's normal for your medication's color, label format, or the number of syringe units to change between shipments. These changes usually come from one of three sources: a switch between added vitamins (B6 vs. B12), a concentration change in the vial, or your order being fulfilled by a different pharmacy partner.

If the color changed: This reflects a change in the added vitamin, not the active medication. Tirzepatide with B6 appears clear or slightly yellow; semaglutide with B12 appears pink or red; our additive-free (Pure) formulations have no B-vitamin tint. All formulations are safe and effective.

If the units changed: Check the concentration on your new vial label (mg/mL). Your provider will update your instructions to match. Always confirm your dose in milligrams, not just units, before injecting.

If the label format or pharmacy name changed: Your order is routed based on your medication, any B-vitamin allergy you reported, and the state you live in. A different partner may use a different label format, vial size, or concentration. For details on who makes your medication, see Where does my medication come from?

What the added vitamins do

Tirzepatide + B6: Vitamin B6 supports protein metabolism, mood regulation and immune function, and may help reduce nausea. The solution appears clear or slightly yellow.

Pure Tirzepatide: no added vitamin, so no tint — the solution is clear or near-colourless.

Semaglutide + B6: Vitamin B6 supports protein metabolism, mood regulation and immune function, and may help reduce nausea. The solution appears clear or slightly yellow.

Semaglutide + Glycine: Glycine is an amino acid, not a B vitamin, so it's a good option if you have a B-vitamin allergy or sensitivity. The solution is clear or near-colourless.

All formulations use the base form of the active ingredient, not a salt form, and are made by FDA-registered compounding pharmacies. The added vitamin (or amino acid) does not change your dose.

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