Your Belle treatment plan is designed to be flexible and easy to manage. Once your first order has been placed and sent to the pharmacy, it can’t be canceled or modified. This helps ensure your treatment starts on time and without interruption.
After your first order, you’ll have more control. You can manage future shipments and refills by adjusting delivery timing, updating auto-renew settings, or requesting changes through your Belle account. This guide walks you through how to manage your ongoing orders and subscription moving forward. Additionally, canceling a subscription or upcoming order is also made simple directly within the Belle Patient Portal.
How to Manage Your Belle Subscription, Orders, and Cancellation.
Click Next Shipment
Click Delay
Select when you would like to receive your next shipment
1. Navigate to https://portal.joinbelle.com/login
2. Click "Enter your email and password for Belle to continue.
3. Click "Sign in"
4. Click "Compounded GLP-1/GIP (Tirzepatide) null"
5. Click "Plan"
Click "Take a break Pause your treatment" For canceling upcoming orders, steps include navigating to your "Treatment Plan," locating the shipment details, and selecting the available cancellation option.
7. Click here.
8. Click "Manage subscriptionTurn off auto-renew"
9. Click here.
10. Click "Need more medication? Place an order"
Auto-Renewal and Handling Prescriptions in Belle
Turning Off Auto-Renew: What Happens Next?
If you’ve turned off auto-renew, you will not be automatically charged for future prescriptions. However, be aware that if your prescription has already been processed or sent to the pharmacy, turning it off won’t cancel the current order. Manual management becomes necessary at this stage.
How Does Auto-Renew Work?
Enabling auto-renew ensures your prescriptions are automatically processed without the need for intervention. This feature maintains an uninterrupted supply of your medication.
What Happens When Auto-Renew is Disabled?
Manually managing your refills involves:
Logging into the patient portal.
Navigating to the section related to refills after disabling the auto-renew.
Submitting your order under options like "Need More Medication?"
Manual Refill Process After Plan Ends
At the end of a multi-month plan, refill your medication with the following steps:
Log into your account in the portal.
Use the manual options to order the next supply.
Re-enable auto-renew later if needed for convenience.
Preventing Additional Charges
To avoid extra charges, ensure auto-renew is turned off if no further supplies are needed. With auto-renew off, Belle only charges upon manually submitted orders through the portal.rder For account-wide cancellations, remember that you can only perform them through account settings for security reasons; the support team cannot process such requests on your behalf.