Welcome back! If you cancelled and want to start treatment again, you can do it yourself in the portal â you don't need to create a new account.
How to restart
Log in to your patient portal at portal.joinbelle.com with the same email you used before.
Go to the Shop tab (this is where you choose a plan).
Select the treatment and plan length you want.
Confirm your details and check out.
How to resume a paused plan
If you just need to resume your paused plan, navigate to the Treatments tab and click Manage under the plan you want to resume. From there you will see an option to Resume plan.
Good to know
Use your original email. Logging in with the same email keeps your history and account intact. If you're not sure which email you used, or you're not receiving your sign-in code, check your spam folder or message us.
You may need to re-add your payment method if you haven't logged in since we moved to the new portal.
A quick medical review may apply depending on how long it's been, so your plan matches your current needs.
Pricing is whatever's shown at checkout today â if you'd previously used an intro or bundle offer, your restart price is the current plan price.
If anything looks off or you'd rather we set it up with you, just message us â we're happy to help you get going again.