Account & Billing
23 articles
- Where do I see my shot history and track my weight? (The Tracker tab)
- How to pause, resume, restart, or cancel your plan or subscription
- How to update your payment method or fix a failed or declined payment
- Refills, reorders, and renewals: how your next shipment works
- How to get a receipt or invoice (HSA / FSA)
- How and when you are billed and charged
- How to use promo codes, discount codes, and earn referral credit
- Where to Find Credit Balance in the Patient Portal
- How to change my shipment date, pause, or cancel my plan
- How to Update Payment Info in My Patient Portal
- How to Edit my Demographics in the Patient Portal
- How to Download Order Receipts in Patient Portal
- Why was my payment declined, and how do I fix it?
- How does the Belle refer-a-friend program work?
- How do I change my plan length?
- How do account credits work?
- Cancelling Your Subscription
- Restarting or rejoining after you've cancelled
- Your saved card didn't move to the new portal — how to re-add it
- Can I use my HSA or FSA to pay for Belle?
- Refunds and unexpected charges
- How do I apply a discount or promo code?
- What financing options are available?