Getting Started
New to Belle? We're so excited you're here! Learn how GLP-1 treatment works, what to expect, and how to get started.
10 articles
What are GLP-1 medications and how do they work?Learn how GLP-1 medications like semaglutide and tirzepatide help with weight loss by reducing appetite, slowing digestion, and regulating blood sugar.
Is a GLP-1 treatment right for me?Find out if you qualify for GLP-1 treatment at Belle, including BMI requirements, medical eligibility, and conditions that may prevent use.
How does Belle's telehealth service work?Understand how Belle works from signup to treatment including online evaluation, doctor review, pharmacy compounding, and home delivery.
What Should I Expect for Shipping and Delivery?After you submit your assessment and payment, the full process from submission to delivery typically takes 3–5 business days. Your medication ships with temperature-controlled packaging directly to your door.
How do I track my order?Find your tracking number in the Patient Portal, track your shipment with the carrier, and learn when tracking updates typically appear.
What if my package is lost, stolen, or I need to change the address?Steps to take if your Belle shipment is missing, stolen, or needs a delivery address change - including UPS claims and reshipments.
How do I set up and use the Belle Patient Portal?Set up your Belle Patient Portal account, navigate the dashboard, message your doctor, manage subscriptions, and view order history.
How do I contact Belle support or message my doctor?All the ways to reach Belle including patient support hours, how to message your doctor, and when to use chat vs. email vs. phone.
Where does my GLP-1 medication come from?Learn about Belle's pharmacy partners, compounding standards, quality checks, and how your GLP-1 medication is prepared and shipped.
How does the Belle Refer-a-Friend Program work?You can earn $75 in account credit for every friend you refer to Belle, plus they get 5% off as a gift from you. Learn how to refer here!